Summary

The Supervisor, Social Services, drives high-quality practice by guiding key case decisions, strengthening staff performance, and ensuring adherence to standards. The supervisor builds strong partnerships, supports effective service delivery, and helps create a responsive, collaborative environment focused on child safety, permanency, and wellbeing.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Other duties may be assigned.

Education & Experience

Master’s degree in social work or related field with (5) years relevant experience in the field of child welfare; OR bachelor’s degree in social work or related field with ten (10) years relevant experience in the field of child welfare required.

Prior supervisory experience preferred. 

LSW/LISW or LPC/LPCC preferred.

Essential Duties and Responsibilities include the following:

• Assigns and oversees child welfare cases to ensure accuracy, compliance, and effective protective actions. Guides caseworkers in assessing safety, risk, and family needs; approves safety plans, service plans, and major case decisions.
• Ensures documentation is entered in a timely manner and accurately reflects case activities; regularly  monitors data  entry and accuracy; monitors compliance with agency, state, and federal requirements.
• Provides direction during crises and consults on complex cases involving legal, clinical, or procedural issues.
• Promotes a supportive, accountable team environment focused on child safety, well‑being, and effective service delivery.
• Collaborates with courts, law enforcement, schools, service providers, and community partners; represents the agency in multidisciplinary meetings.
• Maintains continuity of services during staff absences.
• Supports implementation of policies, monitors data to improve outcomes, and contributes to planning and improvement initiatives.
• Produces reports, completes special projects, participates in agency meetings, and initiatives.
• Builds strong working relationships and prioritizes multiple demands while meeting deadlines.
• Adheres to all agency policies and procedures and supports the Agency’s mission, vision & guiding principles; Maintains professional and technical knowledge by completing mandatory training requirements, attending educational workshops. Monitors and stays current on child welfare trends, regulations, best practices, and emerging issues through review of professional resources, publications, training opportunities, and relevant communications
• Carries out supervisory responsibilities in alignment with agency policies and laws, including assigning work, evaluating performance, and resolving issues.
• Proactively prepares for supervisory meetings with requisite Department Directors including but not limited to, reviewing cases for compliance prior to supervisory meetings, providing problem solving alternatives, seeking assistance as needed, and following Department Director or other Senior Leadership directions. 
• Attends and participates in all agency meetings including supervision, workgroups, unit, department, division, management team meetings, and all staff meetings. Provides coverage for other supervisors within the department.  Assists with the orientation and onboarding of new departmental employees.

Apply on our county website by clicking this link:

https://summitcountyoh.munisselfservice.com/ess/EmploymentOpportunities/JobDetail.aspx?req=20265700&sreq=16&form=CSCW&desc=SUPERVISOR,%20SOCIAL%20SERVICES%20(PROTECTIVE%20SERVICES)

Summary

The Child Welfare (CW) Caseworker is responsible to protect children in the agency’s care and custody from situations of abuse, neglect and other forms of maltreatment.  CW Caseworkers focus on ensuring the social, physical, psychological and emotional well-being of their clients.   CW Caseworkers work with law enforcement, the court system, childcare providers, community services, families and relatives to ensure the permanency, safety and well-being of all children with whom they work.   

The CW Caseworker is committed to practicing cultural competence by working respectfully and effectively with people of all cultures, classes, races, genders, ethnic backgrounds, religions, sexual orientations, mental and physical abilities, ages and appearances in a manner that respects and preserves the dignity of all.  The CW Caseworker commits to adhere to SCCS’ mission, vision and values at all times.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s Degree in Social Work, Counseling (non-school related), Psychology, Sociology, Criminal Justice, Child and Family Development or Human Development and Family Studies; or MSW, MSSA or Master’s in Counseling (non-school related) required.

Two (2) years casework experience in public child welfare, mental health or family services agency preferred.

Apply on our county website by clicking this link:

https://summitcountyoh.munisselfservice.com/ess/EmploymentOpportunities/JobDetail.aspx?req=20265700&sreq=3&form=CSCW&desc=CHILD%20WELFARE%20CASEWORKER%20(3RD%20SHIFT)

Summary

The Social Worker Assistant/Social Service Aide (“Case Aide”) is responsible for supporting the child welfare casework team in provision of services to caregivers, children, and families served by Summit County Children Services, including assessment of child safety and risk when interfacing with children and families served.

The Case Aide is committed to practicing cultural competence by working respectfully and effectively with people of all cultures, classes, races, genders, ethnic backgrounds, religions, sexual orientations, mental and physical abilities, ages, and appearances in a manner that respects and preserves the dignity of all.  The Case Aide adheres to SCCS’ mission, vision, and values at all times.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Associate degree in Social Work, Counseling, Psychology, Sociology, Criminal Justice, Child and Family Development, Human Development and Family Studies, or other human services related field; or

Two (2) years’ experience working directly with families and/or children in a human services or childcare setting.

Apply on our county website by clicking this link:

https://summitcountyoh.munisselfservice.com/ess/EmploymentOpportunities/JobDetail.aspx?req=20265700&sreq=2&form=CSCW&desc=SWA/SSA

Summary

Reporting directly to the Administrative Assistant/ Clerical Services Supervisor, the Clerical Specialist/Front Desk serves as the first point of contact for the general public and greets and guides all staff and visitors to the agency’s campus.  The Clerical Specialist/Front Desk maintains security of the campus and ensures that staff and visitors receive excellent customer services at all times.

The Clerical Specialist is committed to practicing cultural competence by working respectfully and effectively with people of all cultures, classes, races, genders, ethnic backgrounds, religions, sexual orientations, mental and physical abilities, ages, and appearances in a manner that respects and preserves the dignity of all.  The Clerical Specialist commits to adhere to SCCS’ mission, vision, and values at all times.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Proficiency in typing a minimum of thirty-five (35) wpm required.

Education and/or Experience

High School Diploma or GED required; Associated Degree in Business or Social Services related field preferred.

Two (2) years of office/administrative experience required; One (1) year of experience working in a child welfare or social services agency preferred.

Apply on our county website by clicking this link:

https://summitcountyoh.munisselfservice.com/ess/EmploymentOpportunities/JobDetail.aspx?req=20265700&sreq=4&form=CSCW&desc=CLERICAL%20SPECIALIST

Summary

The Social Worker Assistant/Social Service Aide (“Case Aide”) is responsible for supporting the child welfare casework team in provision of services to caregivers, children, and families served by Summit County Children Services, including assessment of child safety and risk when interfacing with children and families served.
 
The Case Aide is committed to practicing cultural competence by working respectfully and effectively with people of all cultures, classes, races, genders, ethnic backgrounds, religions, sexual orientations, mental and physical abilities, ages, and appearances in a manner that respects and preserves the dignity of all. The Case Aide commits to adhere to SCCS’ mission, vision, and values at all times.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Proficiency in typing a minimum of thirty-five (35) wpm required.

Education and/or Experience

Associate degree in Social Work, Counseling, Psychology, Sociology, Criminal Justice, Child and Family Development, Human Development and Family Studies, or other human services related field; or Two (2) years’ experience working directly with families and/or children in a human services or childcare setting.

Apply on our county website by clicking this link:

https://summitcountyoh.munisselfservice.com/ess/EmploymentOpportunities/JobDetail.aspx?req=20265700&sreq=5&form=CSCW&desc=SWA/SSA%20PHONE%20ROOM