Frequently Asked Questions
Welcome to the Summit County Children Services (SCCS) website. We’ve created this web use policy to answer common questions of visitors to our site. Please read this policy carefully because we want you to understand our website rules and expectations, the types of information collected on our website, and the ways in which that information is used and protected.
If you have any questions, comments or concerns, please contact us:
By mail: SCCS,Do I have to submit any personal information when I visit the SCCS website?
No. You don’t need to give us any identifying information about yourself in order to access most of the SCCS website. You can visit our pages and learn about our programs and services without sharing any personal information.
Does SCCS collect any non-personal information from its website visitors?
Yes, Whenever you access SCCS website to read or download information, SCCS collects certain non-identifying information from you. This information includes the number assigned to your computer whenever you access the internet (your “IP address”), the name of the domain from which you access the internet (i.e. AOL.com), the time and date you access our site, web pages you accessed, and the internet address of the website from which you linked to the SCCS website.
None of this non-personal information allows us to identify or contact you. We use this information to help us evaluate how our website is being used. By gathering this information, we can learn, among other things, how many people visit www.summitkids.org which SCCS pages are most and least popular, and which other websites are the most frequent referral sources for the SCCS website. We use this information to make our web pages more useful to our visitors. We may also use the information to drive general marketing strategies, but will not market to you individually.
When does SCCS collect personal information from its visitors?
If you decide to take advantage of some of our online services, we may collect from you certain identifying information. For example, if you complete a form requesting information where you provide to us your name and address, or, if you contact us by e-mail. We will not share this information with any other organization. We will only use this information to respond to your requests.
How does SCCS protect security and confidentiality?
To protect your privacy, we use technologies and processes such as encryption, access control procedures, network firewalls, physical security and other measures. In addition, we allow only authorized employees or agents access to personal information. Although we cannot guarantee there will be no unauthorized access to personal information, these measures increase the security and privacy of information traveling to, from and within www.summitkids.org.
If I think a child is being abused or neglected can I make a referral via this Website?
No. SCCS does not accept child abuse/neglect referrals through this website. If you have concerns regarding the welfare of a child, please report your concerns to the Child Abuse Hotline at (330) 379.1880. Your call will be immediately addressed. Do NOT report such concerns to this website.
Are there other guidelines for communicating by e-mail and filling out forms?
Yes. By using online communications, you agree to send and receive messages that are both proper and related to Agency topics. The following actions are strictly prohibited:
Who governs the use of this website?
The SCCS website is governed by the laws of the State of Ohio. Any use of the website shall comply with all Ohio local government, Summit County, Ohio, and State of Ohio laws and regulations as well as with all federal laws and regulations.
Tell me about the Linkages in this website.
The SCCS web site links to external web sites are provided so that users will find reference material on children-related subjects. SCCS does not own or control linked sites and therefore is not responsible for the content included in them. Additionally, SCCS does not endorse externally linked web sites.
Is the web site protected against unauthorized use?
Yes. The computer system employs software programs to monitor network traffic to identify unauthorized uploads, attempts to change information, or otherwise cause damage or “hack” into the system. Unauthorized attempts to upload or change information on this service are strictly prohibited and may be punishable under state and federal law.
Will this policy change?
If SCCS makes any changes to this policy, we will post them on this page. Because we will post changes without notice, please check back here periodically.
IMPORTANT NOTICE – PLEASE READ!
SCCS makes available this Website and the information and services contained herein in furtherance of SCCS’s mission and mandated services directives. While SCCS makes every effort to present accurate and reliable information, SCCS does not guarantee the completeness, efficacy, or timeliness of such information. Any of this publication may include technical inaccuracies or typographical errors. The Author may make improvements and/or changes in the products and/or the programs described in these publications at any time without notice. If you believe any information to be incorrect, please contact the Webmaster.
No part of this program, product, software, or item, including the look or feel of the program, product, software, or item may be reproduced in any form or by any electronic or mechanical means, including the use of information storage and retrieval systems, without the express written permission of SCCS.
Each individual document published by SCCS on the World Wide Web may contain proprietary notices and copyright information relating to that individual document.
Note that any product, process, or technology in this document may be the subject of other intellectual property rights reserved by SCCS, and may not be licensed hereunder.
This publication is provided "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
In addition, reference herein to any specific, process, service, or organization does not constitute or imply endorsement, recommendation or favoring by SCCS.
Finally, SCCS is not responsible for, and expressly disclaims liability for, damages of any kind arising out of use or reliance on any information contained herein, or any information obtained at other sites accessed by live "links" from this site.