Summit County Children Services is a progressive Child Welfare Agency located in northeast Ohio that offers a wide variety of career opportunities in Child Welfare and support positions. Our professional work environment includes a newly completed facility and state of the art computer system. We also offer:

The employee, under the general supervision of a Social Services Manager, is responsible for assessing referrals of child neglect, dependency or abuse, delivering social services to families and children, and completing necessary interviews or collateral contacts to assist in the processing of referrals or the provision of ongoing services to families.

Provides social services to children and families, assesses immediate safety concerns and develops safety plans as needed. Investigates allegations of abuse, neglect, dependency to determine a validity of allegations and an assessment of risk. Collects data and establishes facts to assist in problem identification, assessment, and diagnosis. Works closely with agency staff and other community professionals in order to assess referrals and determine service need and/or removal. Provides resource information and referrals to other community agencies on behalf of families and children in need of assistance.

Is responsible to complete interviews and necessary documentation primarily between the hours of 3:00 p.m. – 11:00 p.m. Works closely with the night supervisor to complete evening assignments.

Enters contacts from SACWIS before the end of each workday or within 24 hours. Completes all required documentation for assigned activities.

Provides testimony in court and legal proceedings if required.

Participates in staff meetings, conferences, workshops and training sessions. May represent and interpret the function of the agency through speaking engagements. Performs other related duties as assigned.

Hours:  Tuesday - Friday 8:30am - 4:30pm    Saturday 10:00am - 6:00pm Investigates referrals of children in Summit County for cases of abuse, neglect or dependency. Assesses risk of situation; makes recommendation in determination of need for services and/or removal. Provides social services to families and children.

Investigates allegations of abuse, neglect, dependency to determine a validity of allegations and an assessment of risk. Assesses family situation through visits, interviews, phone calls, records and other sources. In consultation with supervisor, makes timely recommendations for services and/or need for removal; makes referrals to other community agencies for services and resources on behalf of families and children. Provides social services to children and families. Transports clients when necessary.

Dictates case history; prepares case plans, court summaries, reports and other necessary paperwork. Maintains records and reports as required.

Provides Intake services on Sunday as directed by the Weekend Supervisor.

Attends Agency meetings, in-service training and testifies in court. Interfaces with community on behalf of Agency. Assists in the orientation of new caseworkers.

Attends meetings and consultations with supervisor. Performs other related duties assigned.

Hours:  8:30am - 4:30pm, Monday, Weds. and Friday

Investigates allegations of abuse, neglect, dependency to determine a validity of allegations and an assessment of risk. Assesses family situation through visits, interviews, phone calls, records and other sources. In consultation with supervisor, makes timely recommendations for services and/or need for removal; makes referrals to other community agencies for services and resources on behalf of families and children. Provides social services to children and families. Transports clients when necessary.

Dictates case history; prepares case plans, court summaries, reports and other necessary paperwork. Maintains records and reports as required.

Attends Agency meetings, in-service training and testifies in court. Interfaces with community on behalf of Agency. Assists in the orientation of new Caseworkers.

Attends meetings and consultations with supervisor. Performs other related duties assigned.

Performs specialized clerical tasks requiring the use of multiple data sources, references and procedures. Searches records; gathers and organizes data, statistics and information. Acts as a back up to the Front Desk, Switchboard and Mailroom as required.

Perform general clerical tasks; prepares typed copy of general correspondence, reports, etc. for a variety of departments, including but not limited to Office Services, Social Services, Fiscal as requested; maintain computerized files in appropriate directories/folders using department/agency guidelines for naming documents; assists in maintaining and updating office filing system (s); searches and retrieves material as needed.

Act as back-up to the front desk in the absence of staff (daytime and weekday evenings), provided a minimum of one week's notice is given when weekday evening work is required. Any evening weekday work needed would be assigned on a rotating basis as a schedule change. Responsibilities include, but are not limited to, greeting visitors to agency, determining their needs, contacting appropriate staff within agency; maintaining schedules for agency conference rooms and multipurpose rooms; accepting donations from the community, assuring that the sign-in/sign-out sheets are appropriately completed and maintained. Maintain a front desk activity log that includes times and durations of significant possible case-related events or phone calls, and inputting background checks into SACWIS database.

Act as a back-up to the switchboard operator by processing telephone calls coming into the agency’s switchboard, disseminating important information as needed and according to department procedures.

Act as a back-up to the mailroom clerk by processing all incoming mail, including sorting, distributing to appropriate departments/individuals, metering the mail, troubleshooting the postage meter machine, assuring intake and custody packets are maintained on social services forms files, and complete photocopy work as assigned.

Attend meetings and training sessions as requested.

Performs other related duties as assigned.